Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.600 to 3.800€ Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responding to customer inquiries via email and support chat.
- Video calls with our clients (primarily in German, but English is an advantage).
- Onboarding and kick-off calls with our clients to familiarize them with our software.
- Support in setting up various integrations & automations.
- Logging feedback and communicating customer requests to the product team.
- Management of the active Facebook customer group and announcement of updates.
- Quality Assurance of our software (bug documentation).
- Setup, installation, and configuration of established software tools.
- Connect software solutions via interfaces.
- User training & support.
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Our expectations of you
Qualifications
- You are passionate about technology and are well-versed in operating computers.
- You are outgoing and enjoy helping people.
- Precise work and diligence in completing tasks.
- You should be able to work independently as well as in a team.
- Ability to work on multiple projects simultaneously.
- You enjoy taking responsibility.
- You are flexible and can quickly change priorities.
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Benefits
Food & Drink
More net
- 💰Bonus Commisions
- 💵Bonus Payments
- 📱Company Phone for Private Use
- 🎁Employee Gifts
- 🛍Employee Discount
- 💻Company Notebook for Private Use
Work-Life-Integration
- 🚌Excellent Traffic Connections
- ⏰Flexible Working Hours
- 🏠Home Office
- 🙅♂️No All-In Contracts
- 🅿️Employee Parking Space
- 🕺No Dresscode
Health, Fitness & Fun
Job Locations
Location Graz
Alte Poststraße 156 (K1 Tower)
8020 Graz
Austria
Topics that you deal with on the job
This is your employer
LearningSuite GmbH
Graz
Our company, LearningSuite, was founded to tackle problems that others can't find solutions for. We combine technical expertise with creativity to come up with innovative solutions.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2021
- Language
- German
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Education System
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.9
Culture
5.0Engineering
4.6Workingconditions
5.0Career Growth
5.0
IT customer service representative
- Salary
- 2.600 to 3.800€ Gross/Month
- Location
- Graz
- Working Model
- Onsite
- Easy Apply
- Easy Apply
