Job
- Level
- Experienced
- Job Field
- IT, Support, Database
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 41.300 € Gross/Year
- Location
- Eisenstadt
- Working Model
- Onsite
Job Summary
In this role, you will assist our First & Second Level Support, maintain customer and account data, troubleshoot issues, and develop technical forms for our branches' core banking system.
Job Technologies
Your role in the team
- As First & Second Level Support, you assist our branches with maintaining customer and account data, handle troubleshooting, and act as a link between sales and the data center (3rd-Level Support).
- You create and maintain forms using various software tools and technically link them with the core banking system as well as other systems.
- In close coordination with the specialist departments, you analyze requirements for the core banking system, coordinate their implementation, and are responsible for the parameterization as well as the continuous maintenance and further development of the system.
- You create and maintain technical documentation, user manuals, and internal guidelines.
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Our expectations of you
Education
- Completed education at Matura level, ideally with further qualification in the IT or banking sector.
Qualifications
- Good understanding of the structure and functionality of database systems.
- Excellent knowledge of MS Office, especially Excel.
- Analytical thinking skills and interest in complex, data-driven tasks.
Experience
- Initial professional experience in banking or solid practical experience combined with a high IT affinity.
- Experience with Adobe Acrobat Pro and ideally Adobe LiveCycle.
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Job Locations
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This is your employer
Bank Burgenland
Die HYPO-BANK BURGENLAND Aktiengesellschaft betreut als klassische Regionalbank mit Universalbankcharakter Privat- und Firmenkunden in Ostösterreich. Unser Auftrag ist, die regionale Wirtschaft und die Bevölkerung in der Region als Allfinanzanbieter umfassend mit sämtlichen Bank- und Versicherungsdienstleistungen zu versorgen
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance