Logo KNAPP Industry Solutions

Technical Support Engineer

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Job

  • Level
    Experienced
  • Job Field
    IT, BI, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.175 โ‚ฌ Gross/Month
  • Location
    Raaba-Grambach
  • Working Model
    Hybrid, Onsite
  • Job Summary

    You develop solutions to ensure the operation of highly automated warehouses, support project teams for new customers and document IT and logistics processes while working with SAP EWM.

    Job Technologies

    Your role in the team

    • As a member of our 13-person support team, you ensure the smooth operation of highly automated warehouses worldwide.
    • In addition, you will learn a new software right from the start with us: SAP EWM (Extended Warehouse Management).
    • We won't leave you alone with this first task: you will receive a structured onboarding and a mentor who will support you professionally and help you find your way within your team.
    • After your onboarding phase, your top priority is to ensure the operation of the warehouses of our renowned clients and to restore it in case of disruptions.
    • When onboarding new clients in our support, you assist our project teams, who have developed the customer solution, already in the ramp-up phase with testing and thereby get to know the processes on-site in the warehouse.
    • Additionally, you create documentation of IT and logistics processes and ensure that they are always up to date.
    • Your solutions ensure that our customers' shelves are always stocked and that online shop orders are delivered on time.

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    Our expectations of you

    Education

    • You have a basic IT education (HTL, HAK, IT apprenticeship, university degree) and a good general understanding of IT.

    Qualifications

    • You enjoy working as independently as possible, but you also don't hesitate to actively ask your colleagues for help when you need it.
    • You have a confident demeanor and can convincingly present your solutions to clients.
    • You demonstrate initiative in analyzing occurring disruptions and actively act in the best interest of the customer.
    • You enjoy learning new things and are interested in new technologies.
    • You are not afraid to communicate with us and our international clients in English and German (minimum language level B2).
    • You enjoy traveling and therefore have a willingness to travel of 50% in the first year (later 25%).

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    Benefits

    Health, Fitness & Fun

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    Work-Life-Integration

    Food & Drink

    Job Locations

    Map of company locations
    • Location Raaba-Grambach

      8074 Steiermark

      Austria

    Topics that you deal with on the job

    This is your employer

    KNAPP Industry Solutions

    KNAPP Industry Solutions

    Dobl, Wรผrzburg

    At KNAPP, we are always bringing the latest technology to the world of warehouse logistics. Together with our customers from all over the globe, we develop custom-tailored solutions. Our unique combination of industry knowledge and technological expertise is the key to our success in creating innovative solutions.

    Description

  • Company Size
    50-249 Employees
  • Founding year
    2013
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production, Logistics, Transportation, Engineering Industry
  • Logo KNAPP Industry Solutions

    Technical Support Engineer

    Salary
    from 3.175 โ‚ฌ Gross/Month
    Location
    Raaba-Grambach
    Working Model
    Hybrid, Onsite

    More Jobs