Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 39.200 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Independent first-level support for our CRISAM(R) customers
- Receiving and classifying support requests and, if necessary, forwarding them to second or third level support
- Technical support for cloud systems (Azure, SaaS/IaaS)
- Internal IT support
- Analysis of bugs, error reports and log files and finding solutions
- Initiating initiatives to permanently improve processes and software based on customer feedback
- Supporting our quality control
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Our expectations of you
Education
- Professional experience in technical customer support or completed technical IT training (HTL, FH, university)
Qualifications
- Open, service and solution-oriented personality who enjoys working in a team and enjoys making phone calls
- Excellent analytical skills and high willingness to learn
- Very good knowledge of German (C2) and English (C1)
Experience
- Ideally, you already have experience in operating Azure cloud systems / Office 365 and in dealing with Share Point
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Benefits
Work-Life-Integration
Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
CALPANA business consulting GmbH
Linz
We are an owner-operated Austrian consulting and software company with its headquarters in Linz. Our consultants are experts in risk management, with a particular focus on enterprise risk management, information risk management and data privacy.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2002
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT Support Engineer
- Salary
- from 39.200 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
