Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.000 € Gross/Year
- Location
- Marktgemeinde Matrei in Osttirol
- Working Model
- Onsite
Job Technologies
Your role in the team
- First point of contact for all IT-related employee inquiries
- Analysis, classification and documentation of incoming requests in the ticket system
- Independent processing of support cases: error analysis and troubleshooting as part of 1st/2nd level support remotely, via telephone or on site.
- Prompt, qualified and specialist forwarding to 3rd level support (specialist department, manufacturer or service provider) while adhering to the defined response times
- Creation and maintenance of knowledge base management
- Installation, configuration and maintenance of standard software / software packages, clients and mobile devices
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or comparable IT training
Qualifications
- Good knowledge of the Microsoft product environment
- Good technical understanding of hardware components, peripherals, network topologies, firewall / VPN and configuring virtual environments with VMWare
- Communication and teamwork skills
- Willingness to travel (driving license B)
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Job Locations
Location Marktgemeinde Matrei in Osttirol
9971 Tirol
Austria
This is your employer
Cteam Leitungsbau Österreich GmbH
Cteam Leitungsbau Österreich GmbH ist ein junges Unternehmen mit einer sehr erfahrenen Mannschaft im Bereich des Freileitungsbaues.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization
IT Administrator Servicedesk
- Salary
- from 46.000 € Gross/Year
- Location
- Marktgemeinde Matrei in Osttirol
- Working Model
- Onsite
