Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 38.000 € Gross/Year
- Location
- Gemeinde Gumpoldskirchen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for our retailers, managing hardware and software support, analyzing and documenting issues in tickets, and contributing to projects for implementing new IT solutions.
Your role in the team
- First point of contact for our Trafikant:innen - remote.
- Installation and support of hardware and software - remote.
- Qualified fault analysis, ticket documentation, and troubleshooting.
- Participation in projects for the implementation of new solutions.
- Hotline service in rotation with colleagues.
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Our expectations of you
Education
- Completed technical education with a focus on IT (apprenticeship, HTL, vocational training).
Qualifications
- Communicative personality with analytical thinking skills.
- Responsible, solution-oriented, and service-oriented.
Experience
- Experience in IT support is an advantage.
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