Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 28.714 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
Your role in the team
- Support, fault and customer concerns and processing by phone, email and ticket system
- Documentation and error analysis of the problems as well as completion of preparatory work steps for the 2nd level and billing
- Pre-assessment of the urgency levels of the incident and support work
This text has been machine translated. Show original
Our expectations of you
Education
- Digital Basics. (Apprenticeship, Matura, HTL, self-study) Can you explain the above terms and do you know what they are good for? Do you have a general understanding of how the internet works?
Qualifications
- German, English spoken and written
- Independent organization and documentation of your work (good examples are useful in your application)
This text has been machine translated. Show original
Job Locations
Location Vienna
Austria
This is your employer
Innonet ICT-Services GmbH
Innonet ICT-Services ist innovativer Provider für Multimedia-, IT- und Telekommunikationslösungen seit 1997 mit spezialisierung auf Glasfasernetze in Österreich.
Description
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Internet, IT, Telecommunication
IT Support 1st Level
- Salary
- from 28.714 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid
