Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve issues in radiology information systems, provide technical support to users via phone and writing, document customer information, and collaborate closely with various teams.
Job Technologies
Your role in the team
- Remote analysis and troubleshooting of issues in the environment of our radiology information systems (ORBIS RIS and U RIS), as well as the associated infrastructure (database, operating system, network, hardware).
- Telephone and written support for users and IT staff of our customers with technical issues.
- Close collaboration with project management, R&D, and operational service.
- Documentation and management of customer information, remote maintenance data, and application configurations.
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Our expectations of you
Education
- Completed degree in Computer Science or Medical Informatics or a comparable qualification.
Qualifications
- Strong communication skills, confident demeanor, and personal persuasiveness.
- Ability to work well in a team as well as an independent, analytical, and structured way of working.
- Ability to systematically analyze complex problems and develop solutions.
- Good knowledge of workflows and standards in radiology (DICOM, HL7, IHE) is desirable.
- Very good spoken and written German skills.
- Good spoken and written English skills.
Experience
- Experience in the planning, implementation, and support of Healthcare IT systems (KIS/RIS/PACS) – e.g., as RIS administrator, PACS administrator, or ORBIS administrator – is advantageous.
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Benefits
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication