Job
- Level
- Senior
- Job Field
- IT, Database, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- In this role, you will be responsible for the entire lifecycle of our applications - from operation and optimization to further development in line with customer needs.
- You act as a technical contact and ensure that the software delivers the highest level of customer satisfaction in terms of both operating parameters and functionality – in keeping with a modern ALM approach.
- You are responsible for software projects that other IT providers have struggled with.
- You are responsible for the operation and continuous optimization of customer applications as well as for ensuring quality and control in all phases of the software lifecycle.
- You are responsible for customer satisfaction in the daily operation of the system and are therefore in constant communication with the customer.
- You ensure that new features provide a real wow experience for the customer and increase customer satisfaction accordingly.
- You carry out active monitoring to make software operations more efficient and identify potential problems at an early stage.
- You are responsible for the proper operation of the software and all associated services (e.g. support).
- You will work closely with the product owner and the development teams, help develop new features, and ensure that they both meet customer requirements and are operationally viable.
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Our expectations of you
Qualifications
- You are proficient in using SQL and have in-depth knowledge of optimizing database queries and database administration.
- You understand both the technical and functional aspects of the software and can ensure that it runs optimally in terms of performance and user requirements.
- You are proactive, think in terms of solutions and have the necessary technical know-how to continuously improve service and ensure customer satisfaction.
- You have a strong understanding of customer needs and requirements and ensure that the software always offers the highest added value.
Experience
- You have many years of experience (five to ten years) in IT operations with the Microsoft tech stack and practical knowledge in managing software solutions and services in a DevOps environment.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
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Job Locations
This is your employer
PDC GmbH
Wien
Our software systems don't have to be complex and prone to errors. At PDC, we specialize in building robust IT solutions that simply work. As a result, we're the ideal partner for solving complex business problems.
Description
- Company Size
- 1-49 Employees
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication