Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Innsbruck
- Working Model
- Hybrid, Onsite
Your role in the team
- You work independently as an IT & AI Service Engineer for an innovative Tyrolean company in the telecommunications sector.
- For our well-known enterprise customers, you ensure a smooth installation/configuration of our contact centers (including AI integration).
- A mix of office, mobile working and customer visits characterize your daily work.
- Furthermore, your work as an IT Service Engineer includes conducting customer workshops, coordinating with your Innsbruck team, participating partner companies and customers, as well as creating documentation.
- Installation and maintenance of our software at the customer's premises.
- Training of customers (on-site & in our training center).
- Adaptation and configuration of installations.
- software support.
- Technical support from our sales team.
- Planning and implementation of modern AI assistants.
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Our expectations of you
Education
- An IT/TK training (HTL, vocational school or similar) or relevant professional experience.
Qualifications
- Good knowledge of telecommunications or networks.
- Interest in occasional travel.
- Good communication skills in German and English.
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Benefits
Work-Life-Integration
Job Locations
Location Innsbruck
Tirol
Austria
Topics that you deal with on the job
This is your employer
Telecommunication Software GmbH
Das Softwareunternehmen telecommunication software gmbh wurde 1990 gegründet mit dem Fokus auf Lösungen rund um Telefonvermittlung und Contact Center. Es wird die hauseigene Software samwin CAS (Call Accounting Software) entwickelt und vertrieben.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT/AI Service Engineer
- Location
- Innsbruck
- Working Model
- Hybrid, Onsite
