Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.633 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for identifying and ensuring the quality of IT demands, coordinating collaboration between internal clients and service providers, and creating budget forecasts.
Your role in the team
- Central contact person and advisor for our internal clients regarding IT demands.
- Interaction and coordination with internal clients, experts, other departments, as well as external and internal service partners to find solutions.
- Development of clear requirements as well as ensuring their quality.
- Assessment of the internal clients' budget requirements (Capex / Opex) in collaboration with external and internal service partners as part of budget planning and forecasting.
- Preparation of decision-making bases for management, especially in the case of "non-standard requirements".
- First escalation point for internal clients as well as external and internal service partners in the IT demand process.
- Design of the respective contracts/SLAs (content and commercial aspects) in collaboration with the purchasing department or the service managers.
- The task execution is carried out in accordance with the prescribed IT governance and IT strategy.
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Our expectations of you
Education
- Completed education (University/FH, HTL, HAK) with an IT focus.
Qualifications
- Knowledge of the key players and technologies in the IT environment.
- Strong commercial understanding (TCO considerations, business case, etc.).
- Experienced in the analysis, drafting, and negotiation of complex IT contracts.
- A high level of customer understanding, strong communication skills, and assertiveness.
- The desire to make the city of Vienna climate-ready for the future together with the Vienna Waterworks Group.
Experience
- 3-5 years of professional experience in Demand Management or IT Sales, preferably as a Key Account Manager in complex IT solution business.
- Extensive experience in the field of IT applications, IT infrastructure, and IT operations.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Wiener Netze GmbH
Wiener Netze is Austria's largest combined network operator. Our network stretches over 28,500 kilometers in length: It includes an electricity, gas and district heating network as well as a telecommunications network. With 99.99 percent reliability, our energy network is one of the best and safest in the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Demand Manager
- Salary
- from 3.633 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
