Logo ABP PATENT NETWORK GmbH

Junior 1st Level Support Mitarbeiter

Job

  • Level
    Junior
  • Job Field
    Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 32.000 € Gross/Year
  • Location
    Windischgarsten
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    1. You are the first point of contact for concerns and inquiries from our software customers.
    2. you prepare customer inquiries for 2nd level support and the developers
    3. you conscientiously use the ticketing system that supports you
    4. you provide customers with periodic information mailings
    5. You actively help with the further development and maintenance of the user guides

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    Our expectations of you

    Education

    • Vocational training at Matura level (e.g. HAK, HTL, ...)

    Qualifications

    • Affinity for software applications
    • Programming knowledge is an advantage
    • Advanced handling of Office programs
    • very good knowledge of German and English
    • high independence, high sense of responsibility
    • As a friend and helper you develop your full potential
    • Troubleshooting doesn't bother you
    • Enjoy new challenges and working in a team
    • Interested in training and further education in the IP sector

    Experience

    • Professional experience an advantage
    • Experience with SQL and database management systems is an advantage

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

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    Job Locations

    Map of company locations
    • Location Windischgarsten

      Location Windischgarsten

      4580 Oberösterreich

      Austria

    This is your employer

    ABP PATENT NETWORK GmbH

    ABP PATENT NETWORK GmbH

    Windischgarsten

    For over 40 years, ABP has been in the business of protecting trademarks, designs, and patents for leading companies. Our customers are international in scope, and so is ABP. We provide a full range of services for managing intellectual property rights throughout the life cycle of these important assets.

    Description

  • Company Size
    50-249 Employees
  • Founding year
    1994
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Consulting, Internet, IT, Telecommunication, Law, Finance, Economics
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    4.3
    • Workingconditions

      0.0
    • Culture

      0.0
    • Career Growth

      4.4
    • Engineering

      4.3
    All Dev Reviews on devworkplaces.com
    Logo ABP PATENT NETWORK GmbH

    Junior 1st Level Support Mitarbeiter

    Salary
    from 32.000 € Gross/Year
    Location
    Windischgarsten
    Working Model
    Onsite

    More Jobs