Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Ansfelden
- Working Model
- Onsite
Your role in the team
- Acceptance and analysis of incoming support requests via telephone, email or internal company ticket system
- Qualified error analysis and troubleshooting in collaboration with development and product management as well as ticket documentation
- Communication and solution finding with external service providers
- Trainer activity for in-house customer training
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Our expectations of you
Education
- Completed training in the IT environment (IT-HTL, technical college or IT apprenticeship)
Qualifications
- Fluent written and spoken German and English (additional languages are an advantage)
- Professional appearance and high service orientation as well as enjoyment of direct customer contact
- Know-how in the area of IT infrastructure
Experience
- At least one year of relevant professional experience in IT support
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Benefits
Food & Drink
Job Locations
Location Ansfelden
4053 Oberösterreich
Austria
This is your employer
CAD+T Solutions GmbH
CAD+T provides Software solutions for interior designers and furniture manufacturers. The software is based on AutoCAD® and Autodesk Inventor and offers different applications especially developed for the interior design and furniture manufacturing business.
Description
- Company Size
- 50-249 Employees
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication
IT Support Mitarbeiter
- Salary
- from 35.000 € Gross/Year
- Location
- Ansfelden
- Working Model
- Onsite
