Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.200 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide IT support for locations in Austria and Germany, handle tickets via ServiceNow, administer Microsoft 365, Apple devices, and Windows systems, and optimize IT infrastructure.
Job Technologies
Your role in the team
- Independent IT support for hardware, software, and networks at Austrian locations (remote and on-site) and German locations (remote).
- Responsibility for IT procurement, inventory management, and supplier coordination.
- Administration of Microsoft 365, Apple devices (Jamf Pro), and Windows systems (Intune).
- Processing tickets and incidents via ServiceNow as well as maintaining technical documentation.
- Implementation of ITIL standards, maintenance of IT infrastructure, and support during onboarding and offboarding.
- Close collaboration with international IT teams and fostering a positive team spirit.
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Our expectations of you
Education
- Completed IT education or a comparable degree (e.g., Computer Science, Systems Engineering).
Qualifications
- In-depth knowledge of Apple technologies as well as Microsoft 365 and Intune.
- Independent, reliable, and solution-oriented work approach with clear communication.
- Teamwork skills, organizational talent, and a high level of service orientation.
- Very good English skills, German language skills are an advantage.
Experience
- Several years of experience in IT support, ideally in an international or cross-site environment.
- Experience with ServiceNow and ITIL standards is an advantage.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
IVM Technical Consultants
IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting
IT support technician
- Salary
- from 3.200 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
