Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide telephone and written support to users and IT staff for technical issues, analyze disruptions in cardiology modules, and collaborate closely with various teams.
Job Technologies
Your role in the team
- Telephone and written support for users and IT staff of our clients with technical issues.
- Remote analysis and troubleshooting of issues occurring within our cardiology modules (HKAP, HSMD, EKGM, ECHO) in the ORBIS information system (CIS), as well as the associated infrastructure (database, operating system, network, hardware).
- Close collaboration with project management, R&D, and operational service.
- Documentation and management of customer information, remote maintenance data, and application configurations.
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Our expectations of you
Education
- Completed degree or training in the field of computer science, medical informatics, healthcare, or a medical qualification (e.g., MTRA, MTA) with a strong IT affinity and experience in handling clinical IT systems.
Qualifications
- Strong communication skills, confident demeanor, and personal persuasiveness.
- Ability to work well in a team as well as an independent, analytical, and structured way of working.
- Ability to systematically analyze complex problems and develop solutions.
- Ideally, very good understanding of clinical workflows, especially in the cardiological environment.
- Good knowledge of medical IT communication standards (e.g., DICOM, HL7, IHE) is desirable.
- Very good spoken and written German skills.
- Good spoken and written English skills.
Experience
- Experience in the planning, implementation, and support of Healthcare IT systems is advantageous.
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Benefits
More net
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 👷♂️Additional Insurance
- 🚎Public Transport Allowance
Work-Life-Integration
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
Dedalus HealthCare GesmbH
Wien
Dedalus is committed to becoming one of the global leaders in healthcare information technology, with a particular focus on hospital information systems (ORBIS), radiology IT (ORBIS RIS/IMPAX EE), cardiac care IT, ECM/DMS (HYDMedia), business intelligence (TIP HCe), and integrated care.
Description
- Company Size
- 250+ Employees
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Cardiology Application Specialist
- Location
- Bonn
- Working Model
- Hybrid, Onsite
