Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 40.000 to 50.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage the logistics of IT hardware and software, coordinate relocations, handle first-level support tickets, and perform installations and testing activities.
Job Technologies
Your role in the team
- You will be responsible for the logistical management of our hardware and software.
- You coordinate the relocations and are responsible for their smooth execution.
- You are responsible for coordinating hardware and software tests.
- You report directly to the staff department head and ensure transparent communication within the team.
- You are responsible for all tasks related to information technology (IT), data processing, and telecommunications (telephony and mobile phones) within the MA 35.
- You are responsible for incident reception and first-level support, including logging in the incident management system.
- You perform hardware and software installations, including troubleshooting.
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Our expectations of you
Education
- You possess a completed diploma in the economic field or with computer science, or an equivalent qualification.
- Alternatively: a relevant professional qualification or an equivalent education (e.g., commercial school) and 6 years of relevant professional experience in general clerical work or equivalent years of professional experience.
Qualifications
- You possess excellent IT skills (Word, Excel, Outlook, PowerPoint, SAP, Confluence, JIRA, M365, Liferay, hardware and software installations).
- Advantages: Specialized applications of MA 35, Pretix, online appointment calendar, form generator, and document server for STBEF, Liferay.
- You have excellent written and spoken German skills.
- You enjoy working independently, but a strong team spirit and support within the team are also important to you.
- You are flexible, resilient, and open to new experiences.
- You possess a confident and competent demeanor and maintain a respectful attitude towards all individuals.
- You are willing to perform additional duties.
Experience
- You have several years of experience in the IT sector.
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Vienna
Austria
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT Speaker - First Level Support
- Salary
- 40.000 to 50.000€ Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
