Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.016 € Gross/Month
- Location
- Amstetten
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage complex, high-security network environments, resolve 2nd level support tickets, implement new solutions remotely, and collaborate closely with the consulting team for optimizations.
Job Technologies
Your role in the team
- In this position, you will manage highly redundant high-security network environments for our managed service clients.
- You are responsible for the intake, processing, and resolution of issues (2nd level support).
- You implement new requirements and improvements that can be carried out remotely in the client environments.
- You will work closely with our consulting team (as 3rd level support), who will assist you in your activities.
- Maintenance, updates, and customization of client systems
- Analysis and troubleshooting of 2nd level support tickets
- Remote implementation of firewalls, switches, and VPN solutions
- Monitoring and documentation of customer environments
- The products used include, among others: Fortinet FortiGate, F5, Ruckus Wireless, Aruba.
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Our expectations of you
Education
- You have completed an IT apprenticeship (apprenticeship, university of applied sciences, or IT college).
Qualifications
- You are familiar with network infrastructure (LAN, WAN, WLAN).
- Terms like dynamic routing protocols and IPSec are not foreign words to you.
- You enjoy working in a team and possess strong communication skills.
- You enjoy working independently and always with a solutions-oriented approach.
- You enjoy troubleshooting.
- General requirements: German/English spoken and written, completed basic military service or civil service, impeccable police clearance certificate.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
Location Amstetten
Niederösterreich
Austria
Topics that you deal with on the job
This is your employer
Antares-NetlogiX Netzwerkberatung GmbH
Amstetten
Antares NetlogiX has been a reliable IT service provider. Starting out with a focus on network and system management, they have expanded their services to include high-security solutions. They offer comprehensive project support, from helping clients write RFPs to providing complex network and security consulting. This experience also led them to introduce IT management methods that are now offered to customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Operations Network Engineer
- Salary
- from 3.016 € Gross/Month
- Location
- Amstetten
- Working Model
- Hybrid, Onsite
