Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Villach
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You, together with our team, are the central point of contact for customer inquiries regarding our software solutions.
- They independently handle simple support requests and consult colleagues for more complex issues.
- You are motivated to continuously improve the user-friendliness of our software.
- You participate in root cause analysis, troubleshooting, and quality assurance.
- You test new software features before their release.
- They train users in the use of our software.
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Our expectations of you
Qualifications
- High customer orientation and enjoyment in dealing with people.
- Analytical skills and a structured way of working.
- Reliability and teamwork skills.
- Good English skills for communication with our development department.
- Basic IT skills, advanced knowledge in SQL are advantageous.
Experience
- Ideally, experience in the tourism industry and/or accounting (e.g., reception or tourism offices).
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Benefits
Work-Life-Integration
Job Locations
Location Villach
Kärnten
Austria
Topics that you deal with on the job
This is your employer
feratel media technologies AG
Villach, Pfarrwerfen
As a comprehensive provider of tourism solutions with around 180 employees and staff members, locations in Austria, Germany, Switzerland, Italy, Belgium, the Netherlands, Spain, Czech Republic. Slovakia Bulgaria and the USA and Japan feratel media technologies AG concentrates on three key areas: telecommunications. information and reservation systems as well as media.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Software support specialist in digital guest registration
- Location
- Villach
- Working Model
- Hybrid, Onsite
