Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.800 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Supporting our employees with IT queries as 1st & 2nd level support.
- Solution-oriented support for support cases via telephone, ticket system and email.
- Support for end users in the area of Windows clients, hardware and mobile devices.
- Independent problem solving and documentation of the support cases that arise.
- Creating and updating operating and system documentation and user manuals.
- Further development of internal ITSM processes.
- Installation and maintenance of desktop hardware and software, as well as POS peripherals.
- Support and monitoring of POS system.
- Deployment at various locations.
- On-call service in alternating shifts.
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Our expectations of you
Education
- Completed training in the IT environment.
Qualifications
- Proficient in the use of Microsoft 365 applications (Outlook, Teams, OneDrive) and common ticket systems.
- Use of scripting languages desirable, preferably PowerShell.
- Knowledge of Linux systems is an advantage.
- High level of commitment, flexibility, and enjoyment of telephone and written contact with people.
- Committed, independent and responsible way of working.
- Curiosity and willingness to learn new and challenging technical topics.
Experience
- Relevant professional experience as an IT support technician.
- Initial experience in network and system support is an advantage.
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Job Locations
Location Vienna
Austria
This is your employer
Büro Joseph Brot GmbH
Not only do we offer bread and baked goods, but our customers can also enjoy fine pastries and a bistro with freshly prepared dishes each and every day.
Description
- Founding year
- 2009
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products
IT Support Techniker
- Salary
- from 2.800 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
