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CRM Analyst - BSI Customer Suite

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Job

  • Level
    Junior
  • Job Field
    Application, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.267 € Gross/Month
  • Location
    Graz
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will analyze business requirements and translate them into technical solutions for the BSI Customer Suite. You will also configure and customize the CRM system while working directly with customers and project teams.

    Job Technologies

    Your role in the team

    • Participation in CRM projects with a focus on the BSI Customer Suite.
    • Analysis of technical requirements and translation into technical solutions.
    • Configuration, customization, and extension of CRM systems.
    • Direct coordination with clients in the project context.
    • Close collaboration with consultants, architects, and project teams.
    • Gradual development of BSI know-how through training, project practice, and mentoring.
    • Documentation of solutions as well as participation in testing and quality assurance.

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    Our expectations of you

    Education

    • Completed technical education (HTL, apprenticeship, or similar) as well as initial experience with common development technologies (e.g., Java, Spring Boot, REST APIs, SQL, Git) – you don't need to be a professional, it is important that you know the basics and want to build on them.

    Qualifications

    • Interest in CRM systems and digital solutions, as well as motivation and curiosity to familiarize yourself with CRM systems (BSI).
    • Structured, independent working style and enjoyment of problem-solving as well as team skills and good communication skills.
    • Excellent spoken and written proficiency in German and English.
    • Initial contact with IT projects or software context is an advantage.

    Experience

    • Collaboration with clients and gradual development of experience in direct customer contact.

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    What we offer

    • Professional diversity, high degree of autonomy, and a culture of collaboration.
    • Individual and proactive career development supported by comprehensive training programs.
    • Inspiring projects at the intersection of consulting and IT across various industries worldwide.
    • Free psychological counseling via Instahelp, meal vouchers, and a subsidy for the job ticket.
    • Flexible working hours and numerous additional benefits.
    • Equal and inclusive culture - we are committed to fostering a diverse and inclusive work environment where everyone feels a sense of belonging and can thrive in a community-oriented workplace.
    • At our company, you have the opportunity to actively influence your salary based on your individual performance. According to the collective agreement, this starts at EUR 3,267 gross per month. We are happy to offer a higher salary depending on your qualifications and experience.

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    Benefits

    Work-Life-Integration

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    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Graz

      Steiermark

      Austria

    This is your employer

    BearingPoint GmbH

    BearingPoint GmbH

    At BearingPoint, we believe that successful management and technology consulting is built on three strategic pillars: Consulting, Solutions, and Ventures. We work with our clients to identify paths to success that are sustainable and have a lasting impact.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Digital Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Consulting, Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.7
    • Culture

      3.8
    • Workingconditions

      3.9
    • Career Growth

      3.8
    • Engineering

      3.4
    Show All Dev Reviews
    Logo BearingPoint GmbH

    CRM Analyst - BSI Customer Suite

    Salary
    from 3.267 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.327 € net/Month
    Location
    Graz
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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