Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Hörbranz
- Working Model
- Onsite
Job Summary
In this role, you manage IT Service Management, enhance processes, ensure SLA compliance, and assist employees with IT issues through 2nd-level support.
Job Technologies
Your role in the team
- Management and further development of IT Service Management (Incident, Request, Change processes)
- Monitoring and ensuring SLA compliance as well as KPI reporting
- Documentation and Quality Assurance in Operations
- Support employees with IT issues (2nd-Level Support)
- Asset and Lifecycle Management of End Devices
- Planning and execution of software rollouts including patch management and compliance.
- Setup and management of Windows clients, including imaging and automation.
- Administration of the Mobile Device Management System
- Packaging and distribution of applications
- Participation in IT projects as well as independent implementation of subprojects
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Our expectations of you
Qualifications
- Excellent knowledge of Windows Client operating systems
- Routine in handling tools for software distribution and MDM
- Structured, service-oriented work approach and enjoyment of process improvements
- Positive, enthusiastic demeanor and eagerness to introduce new technologies
Experience
- Experience in IT support and client/workplace management
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Fein-Brennerei Thomas Prinz GmbH
The Fein-Brennerei Thomas Prinz GmbH is a traditional distillery dedicated to the production of high-quality Austrian schnapps, powerful fruit brandy, and fruity liqueur. For almost 140 years, fruit cultivation has been practiced near Lake Constance, where the history of our distillery began as a small cider mill and cooperage. Since then, the processing and refinement of high-quality fruits have been at the heart of our activities.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products
Dev Reviews
by devworkplaces.com
Total
(1 Review)2.8
Career Growth
3.0Engineering
3.0Culture
3.0Workingconditions
2.3
IT Administrator Service Management
- Location
- Marktgemeinde Hörbranz
- Working Model
- Onsite
- Diversity
- Open for all genders
