Job
- Level
- Junior
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.500 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the go-to person for all ERP system inquiries, coordinating support tickets, analyzing issues, and enhancing team collaboration through knowledge sharing.
Job Technologies
Your role in the team
- You are the first point of contact for all questions and issues related to our ERP system and independently find solutions.
- With your organizational talent, you coordinate tickets in 2nd and 3rd level support.
- Your helpful nature and strong communication skills make correspondence with colleagues easier for you.
- When conducting error analysis, you apply your analytical skills deliberately.
- You proactively stay informed about news from the Microsoft world and actively contribute to knowledge sharing within the team.
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Our expectations of you
Education
- You have completed training in the IT field.
Qualifications
- You have knowledge of ERP systems (e.g., Microsoft AX, NAV, D365, SAP, or comparable).
- You have good spoken and written English skills.
- Independent, structured, and proactive work style characterizes you.
- You are passionate about customer support and excel in solution-oriented and service-oriented approaches.
- Excellent communication skills and team spirit complete your profile.
Experience
- First professional experience in support is an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Location Graz
Steiermark
Austria
Topics that you deal with on the job
This is your employer
XALAX GmbH
XALAX is an expert in the development and implementation of customer-specific ERP solutions. We support our customers in making their company and processes more efficient, flexible and dynamic. XALAX, with its locations in Graz/Austria and Varazdin/Croatia, is part of the international XAL Group, a renowned lighting manufacturer with 1300 employees and the headquarters in Graz.
Description
- Founding year
- 2018
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior ERP Support Manager
- Salary
- from 2.500 € Gross/Month
- Location
- Graz
- Working Model
- Hybrid, Onsite
