Job
- Level
- Junior
- Job Field
- IT, BI, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and process customer requests in a managed services environment, support the monitoring and maintenance of IT systems, and document technical operational processes.
Job Technologies
Your role in the team
- Support of the team in the role of a (Junior) IT Consultant in accepting, analyzing, and processing incident, service, and change requests in the managed services environment.
- Communication and coordination with clients, colleagues, and partners within the scope of daily operational business.
- Participation in monitoring and optimizing our clients' environments.
- Maintenance of monitoring systems and handlers.
- Execution and documentation of regular maintenance activities in server environments according to instructions.
- Support in planning and executing installations and deployments.
- Participation in the creation and maintenance of technical operational documentation.
- Support for our clients' IT projects in the areas of infrastructure and data management.
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Our expectations of you
Education
- Completed technical training (e.g., IT specialist) / Degree or comparable initial professional experience in the server/infrastructure sector.
Qualifications
- Basic understanding of the operation of IT systems and server environments, as well as an understanding of on-premises and hybrid IT infrastructures.
- Interest in monitoring, maintenance, and stabilization of IT systems.
- Basic knowledge in handling databases (e.g., SQL-based).
- Interest in Business Intelligence, Reporting, or Data Warehouse topics.
- Basic technical understanding of scripting or automation concepts.
- Understanding of operational and safety requirements.
- You work in a service-oriented manner, carefully and independently, are a team player, and open to new topics, technologies, and changes.
- Good German (C-level) - and good English skills.
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What we offer
- Your onboarding will be conducted through our pmOne Academy with a personalized learning path and support from an L&D coach, complemented by a variety of further training opportunities.
- Look forward to a generous home office policy that you can take advantage of in conjunction with modern, centrally located offices on-site.
- You have the opportunity to work remotely from abroad in Europe for a few weeks each year — also combinable with vacation.
- We support your health with offers for your physical and mental well-being, such as free access to psychological counseling / coaching and a generous subsidy for your sports activities.
- We stand for a appreciative corporate culture with flat hierarchies and active diversity.
- We find a solution for any personal necessity, and by arrangement, you can, for example, take compensatory time off or unpaid special leave.
- We offer fair and transparent compensation in accordance with the IT collective agreement.
- We offer an annual gross salary starting from EUR 50,000. Depending on education, qualifications, and experience, a corresponding overpayment is envisaged.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
pmOne GmbH
Wien
At pmOne AG, over 200 employees use their expertise to help companies improve their analytics. By extracting valuable insights from existing data, these professionals help businesses make better decisions that impact the bottom line.
Description
- Founding year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Data Infrastructure Engineer
- Salary
- from 50.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
