Logo Gold & Co  Luxury Goods Handels GmbH

Facility Management/IT First Level Support

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.900 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you are responsible for maintaining our branches, performing minor repairs, and being the first point of contact for IT issues, while working closely with the internal IT department.

    Your role in the team

    • General maintenance of our branches and headquarters
    • Performing minor repairs (e.g., doors, locks, lighting, plumbing)
    • Inspection and simple maintenance of technical facilities (heating, air conditioning, ventilation - visual inspection)
    • Coordination and supervision of external specialist companies for larger projects
    • First point of contact for IT issues (PCs, printers, monitors, network)
    • Exchange, assembly, and commissioning of hardware
    • Error analysis and simple troubleshooting at the First Level
    • Close collaboration with the internal IT department
    • Escalation of more complex topics to Second/Third Level
    • Documentation of disruptions and solutions
    • Support with network topics (LAN/WLAN, patching, cabling, basic troubleshooting)
    • Clear documentation of incidents & measures
    • Visual inspection of alarm and video surveillance systems
    • Support with renovations, branch adjustments, and internal relocations
    • General technical support for employees

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    Our expectations of you

    Education

    • Vocational training or demonstrable practical experience

    Qualifications

    • Basic technical understanding in the IT field (no administrator required)
    • Independent, structured, and solution-oriented way of working
    • Reliability, discretion, and sense of responsibility
    • Driver's license B

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    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    Gold & Co  Luxury Goods Handels GmbH

    Gold & Co Luxury Goods Handels GmbH

    Gold & Co. is an established family business in Austria that focuses on trading precious metals and luxury goods. In addition to traditional trading, it also offers recycling and investment consulting.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Trade
  • Logo Gold & Co  Luxury Goods Handels GmbH

    Facility Management/IT First Level Support

    Salary
    from 2.900 € Gross/Month
    Location
    Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

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