Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will lead 1st and 2nd level support, manage problem analysis and resolution, install software and hardware, and document processes and inventories.
Your role in the team
- 1st & 2nd Level Support: Issue intake and resolution.
- Interface to the system administrators.
- Operating system and software installation.
- Hardware input and output.
- Preparation and support for rollouts, hardware & software.
- Inventory of hardware & creation of documentation.
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Our expectations of you
Education
- Completed IT training (e.g., apprenticeship, HTL) and/or experience in IT support.
Qualifications
- Excellent spoken and written German skills.
- You are creative, solution-oriented, and enjoy working proactively.
- You possess excellent communication skills and can identify, understand, explain, and document problems.
- Empathy and the ability to put yourself in others' shoes distinguish you.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Vienna
Wagenseilgasse 3
1120 Wien
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT all-rounder
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
