Logo smart Energy Services GmbH

Energy Services Specialist, Switch Management

Job

  • Level
    Experienced
  • Job Field
    BI, Requirements
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.232 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you will analyze IT requirements in contract management, create specifications for application projects, conduct tests, and optimize processes for smooth operations in the energy industry.

    Your role in the team

    • In this diverse position, you will work in a motivated and agile environment. Your main focus is on the technical gathering, analysis, and design of IT requirements for the ERP application in the Contract Management and Change Processes department.
    • In this role, you act as an interface between the business unit and IT, working closely with the team to support the prioritization of application projects.
    • You work in requirements analysis and create specifications for change requests.
    • You define acceptance criteria and derive test cases from them.
    • You conduct integration and acceptance tests to ensure that the requirement has been correctly implemented.
    • You conduct post-deployment checks and ensure a smooth transition into operational support.
    • You plan and implement test cases for new processes and system updates (releases).
    • You are responsible for the approval of process adjustments and new processes.
    • Subsequently, you will create the corresponding documentation.
    • You conduct regular quality inspections and handle error clarification within the framework of the continuous improvement process (CIP).
    • You identify potentials for process optimization and support their implementation.
    • You are the internal contact person for user inquiries as Third Level Support and the interface to other departments.
    • As part of client requirements, you work closely with the Business Delivery Managers (BDMs), gaining detailed insights into the energy industry.

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    Our expectations of you

    Education

    • You have successfully completed a commercial apprenticeship (university, university of applied sciences, HAK, HLW) or a comparable qualification.

    Qualifications

    • You enjoy shaping process changes and effortlessly connecting complex content.
    • You have a precise, process- and service-oriented working style and are a communicative personality.
    • Your solution-oriented and results-driven approach characterizes you.

    Experience

    • You have already gained relevant professional experience in similar positions, ideally in the energy industry or the service sector.
    • You have practical experience in both requirements handling and project management.

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    What we offer

    • We offer you a secure job in a successful service company that supports energy suppliers in Austria with comprehensive services.
    • The gross monthly salary starts at EUR 3,232.73; the actual classification will be based on your qualifications and experience.
    • Additionally, you will receive a performance-based annual bonus, which will be paid out in the following year.
    • You can expect a modern office in a central location with direct U-Bahn connection (U3) as well as a strong team working #gemeinsamsmarter for the best service for our clients.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    smart Energy Services GmbH

    smart Energy Services GmbH

    Wien

    Our company, SMART ENERGY SERVICES GmbH, was founded in 2012 as a joint venture between two leading energy companies from Austria and Germany. We support energy providers with our service offerings and extensive experience in helping them develop new business models or enter into new markets.

    Description

  • Founding year
    2012
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Power Sector, Economy
  • Logo smart Energy Services GmbH

    Energy Services Specialist, Switch Management

    Salary
    from 3.232 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.307 € net/Month
    Location
    Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

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