Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.928 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- You work in second and third level support and support users in the use of various IT and SAP solutions.
- You coordinate and control external service providers and ensure the functionality, availability and stability of the systems.
- You will be responsible for incident, problem and change management including documentation in collaboration with external service providers and the department.
- You monitor the agreed service level agreements, create solution documentation and take over interface support as well as master data maintenance and documentation.
- You carry out release management for the applications you support and support and train the department within projects when introducing new services.
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Our expectations of you
Education
- You have completed a degree and/or a high school diploma with a focus on IT.
Qualifications
- If you have user knowledge of the Jira and Confluence software as well as basic knowledge of interface technology and IT architecture, this is clearly an advantage.
- When dealing with users, you demonstrate your strong customer and service orientation and use your above-average communication skills to convey technical information in an easy-to-understand manner.
- You take on the tasks assigned to you independently and pursue their implementation purposefully and conscientiously.
Experience
- You have already gained initial SAP experience.
- We look forward to relevant professional experience and industry knowledge of the mobility and public transport market.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
This is your employer
Wiener Linien GmbH & Co KG
Wien
The Wiener Linien GmbH & Co KG are the top choice for mobility in the city of Vienna. We build and operate the network of subway, bus, and tram lines in the city and make sure that 2.5 million passengers each day get to their destination quickly, safely, and comfortably.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Mitarbeiter Application Operations
- Salary
- from 48.928 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
