Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 38.542 € Gross/Year
- Location
- Hagenberg im Mühlkreis
- Working Model
- Hybrid
Job Technologies
Your role in the team
- After an internal training program, you will process customer inquiries by phone, email and from the ticket system. Together with your colleagues from technical support, you ensure that customer satisfaction remains at the highest level
- You can fix technical faults remotely or on-site with our customers
- To ensure the high quality of our platform, you will analyze and document technical product issues for the development team,
- carry out internal error analyzes and set up test scenarios and test environments
- By working closely with colleagues from other departments, you proactively build up your knowledge
- This position offers development prospects as deputy team leader
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Our expectations of you
Education
- Completed IT training or relevant professional experience
Qualifications
- Sound understanding of networks, databases (MSSQL), applications and operating systems
- You work responsibly and loyally with our customers and have a methodical, precise and efficient way of working
- Team spirit and enthusiasm, resilience and joy in learning complete your profile
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Benefits
Work-Life-Integration
Food & Drink
More net
Job Locations
Location Hagenberg im Mühlkreis
4232 Oberösterreich
Austria
This is your employer
ventopay gmbh
Hagenberg Im Mühlkreis
Since 2001, we have been developing and producing billing and payment solutions for restaurants, businesses, hospitals, leisure parks, arenas and schools. Our clients include some of the biggest names in business such as Siemens, Adidas and OMV as well as a large number of medium-sized and small businesses.
Description
- Founding year
- 2001
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technical Support Expert
- Salary
- from 38.542 € Gross/Year
- Location
- Hagenberg im Mühlkreis
- Working Model
- Hybrid
