Logo Greentube Internet Entertainment Solutions GmbH

CRM Project Manager

New

Job

  • Level
    Experienced
  • Job Field
    Data, Project
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    55.500 to 60.000€ Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will analyze active user journeys and CRM content across platforms, optimize them, and conduct A/B tests to enhance user engagement and meet strategic business goals.

    Job Technologies

    Your role in the team

    • Conduct expert-level reviews and analyses of active user journeys and CRM content across all platforms to identify improvements and resolve issues.
    • Lead the ideation of new user journeys that align with strategic business goals and player needs.
    • Collaborate closely with brand-specific CRM Managers to implement, optimise, and fine-tune CRM journeys.
    • Provide consistent reporting follow-ups with clear insights and actionable recommendations, including reviews of biweekly Optimove reports.
    • Perform product- and CRM-related analyses, such as evaluating feature performance or assessing required adjustments to game economies.
    • Support feature balancing projects and contribute to game economy refurbishments.
    • Drive platform optimisation by identifying content opportunities, reviewing performance, and initiating improvements.
    • Leads major cross-brand CRM initiatives, such as large-scale A/B testing and other strategic optimisation projects.

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    Our expectations of you

    Education

    • Bachelor's degree and at least 3 years of experience in CRM or a related field.

    Qualifications

    • Strong command of Excel for analysis, reporting, and workflow optimisation.
    • Strong command of marketing orchestration and CRM automation workflows.
    • Analytical mindset with strong attention to detail and a natural affinity for data.
    • Forward-thinking approach with the ability to plan proactively and drive improvements.
    • Skilled in collaborating with diverse stakeholders and navigating complex, cross-functional projects.
    • Fluent in English, both written and spoken.

    Experience

    • Experience in social gaming or another highly interactive digital product environment.
    • Experience with tools such as Optimove, Tableau, Snowflake, or Metabase is considered a plus.

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    Benefits

    Health, Fitness & Fun

    Food & Drink

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    Greentube Internet Entertainment Solutions GmbH

    Greentube Internet Entertainment Solutions GmbH

    Raaba-Grambach, Wien

    Greentube is a global leader in online and mobile gaming, offering innovative solutions that set the standard for the industry. With more than two decades of experience, Greentube has become the go-to provider for gaming excellence.

    Description

  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.5
    • Workingconditions

      4.3
    • Engineering

      3.0
    • Culture

      4.0
    • Career Growth

      3.0
    All Dev Reviews on devworkplaces.com
    Salary
    55.500 to 60.000€ Gross/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite

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