Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Kufstein
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you set up software for digital municipal administration, support customers in 1st-level assistance, and optimize processes in collaboration with the customer team and various departments.
Your role in the team
- Setup and customization of the software, including the creation of user accounts, management of access rights, and individual settings for clients.
- Ongoing support in 1st-level support, both for questions regarding software and organizational processes.
- Training and consulting activities with our clients.
- Optimization of process workflows in municipal administration in collaboration with our clients and other product divisions.
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Our expectations of you
Education
- Completed commercial or technical education (HAK/HTL/FH).
Qualifications
- Good understanding of IT and proficient handling of modern technologies and software solutions.
- Strong moderation and presentation skills.
- Understanding of processes, organizational development, and the management of work flows.
- Ability to recognize conflicts, resolve them constructively, and mediate between different interests.
- Enjoyment of personal customer contact during field service appointments (approximately 50% of working time).
- Driver's license of class B.
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Benefits
Work-Life-Integration
More net
Job Locations
Location Stadt Kufstein
6330 Tirol
Austria
This is your employer
Kufgem GmbH
Kufstein
We are a strong partner with over 100 employees, and we offer the best service possible. Municipalities, businesses, and organizations have been trusting us for three decades now with our hardware, software, and networking services. We provide sustainable solutions for municipalities in Tirolt Salzburg,, Südtirol,, and Bayern; we know what it takes to bring success to companies in the crafts-, trade-, and services sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Customer and software support for digital municipal administration
- Location
- Stadt Kufstein
- Working Model
- Hybrid, Onsite
