Job
- Level
- Experienced
- Job Field
- BI, Data
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.100 € Gross/Year
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this job, you will develop an innovative Customer Data Platform, support analytics projects, conduct market analyses, and ensure technical support for existing software solutions.
Job Technologies
Your role in the team
- Participation in strategic IT projects: You contribute your expertise and own ideas to a long-term CRM redevelopment project that integrates modern technologies, artificial intelligence, and automation tools (currently in the startup phase).
- Building an Analytics Cluster and Creating a Customer Data Platform: You assist in establishing a WKO-wide Analytics Cluster and collaboratively develop a Customer Data Platform with the team, through which we (automatically) implement touchpoints along the customer journeys with the business units.
- Personalization: You focus on the cross-channel enrichment of our customer profiles and bring innovative ideas in this area (e.g., cross-/upselling).
- Market Analysis/Controlling: You support our departments and the central controlling team in creating market analyses/simulations and derive new potentials for the Customer Experience based on a controlling system.
- Technical Support and Maintenance: You assist with the management and technical support of our few in-house software developments based on C# and .NET.
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Our expectations of you
Education
- Completed IT training as well as extensive experience in the Microsoft stack.
Qualifications
- In the analytics field, you should have knowledge of the following topics:
- Databases (MS-SQL) and Reporting (PowerBI/Qlik/DAX/M-Expressions).
- Datalake: MS Azure Cloud / MS Fabric (Data Pipelines and Data Flows), Data Storage in Lakehouse/Warehouse with various kernels - e.g., R.
- ETL Processes: MS-SQL Server Integration Services (SSIS) / Python and relevant libraries - e.g., Pandas.
- Fluent in SQL, command-line tools (e.g., jq, grep, sed, awk), and data cleaning tools (e.g., OpenRefine).
- API interfaces: REST, .NET Core.
- Formats: CSV, Parquet, Avro, XML (Schema), JSON (Schema).
- You also bring skills in the following areas:
- Data quality and data provenance.
- Fundamentals of the Semantic Web: Taxonomies, URIs, and RDF.
- Data modeling with declarative access rights.
- Visuals/Diagram types (Aesthetic presentation for the respective target group).
- Storytelling: From data circumstances to actionable results through target audience-specific data preparation.
- Strong process understanding, high quality orientation, as well as communication skills and analytical thinking.
- Willingness to continuous learning.
Experience
- Several years of professional experience in the required competency areas.
- Experience in maintaining and supporting existing software solutions (C#, .NET).
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Benefits
Work-Life-Integration
Job Locations
Topics that you deal with on the job
This is your employer
Wirtschaftskammer Oberösterreich
Linz
The Wirtschaftskammer Oberösterreich is the perfect place for all entrepreneurs in this country - it's a great location and offers lots of opportunities for growth. We are committed to creating a better life for everyone who lives here, through entrepreneurship and prosperity.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions