Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.600 € Gross/Year
- Location
- Gemeinde Seitenstetten
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will handle customer inquiries in 1st Level Support, specialize in product-level 2nd Level Support, perform software installations, conduct training sessions, and assist with commissioning processes.
Your role in the team
- During the onboarding phase, you will work as a dispatcher in 1st level support, handling, distributing, and processing customer inquiries.
- Subsequently, product-specific focus and deepening (2nd Level Support) will follow.
- Execution of factory commissioning.
- Support for commissioning at the customer's site (primarily online).
- Install and verify software patches.
- Conducting training sessions for colleagues and clients (online).
- Support for colleagues internally as well as from external offices.
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Our expectations of you
Education
- A completed vocational training in the field of IT and/or mechatronics or similar.
Qualifications
- Good user knowledge of operating systems/database systems.
- Dedicated, resilient, and team-oriented personality.
- Willingness to travel for business to a limited extent (approx. 10%).
- Proficient English skills (additional foreign language skills are a plus).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
Location Gemeinde Seitenstetten
3353 Niederösterreich
Austria
This is your employer
LiSEC Austria
Seitenstetten, Amstetten
LiSEC is a global group that has been providing innovative individual and total solutions in the field of flat glass processing and finishing for over 50 years. Their services portfolio includes machinery, automation solutions, and services.
Description
- Founding year
- 1961
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.7
Culture
4.0Career Growth
4.0Engineering
3.0Workingconditions
4.0
Software Support Engineer
- Salary
- from 40.600 € Gross/Year
- Location
- Gemeinde Seitenstetten
- Working Model
- Hybrid, Onsite
