Logo MacroArray Diagnostics GmbH

IT Administration & Helpdesk Employee

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Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you will manage the IT infrastructure by administering servers and clients, handling user management, providing IT support, implementing cybersecurity strategies, and maintaining networks.

    Job Technologies

    Your role in the team

    In collaboration with our external IT service providers, you will be active in the following areas:

    • Administration and management of our server and client environment. This includes, in addition to numerous servers (Windows Server, but also Linux), primarily around 150 Windows clients.
    • Management of users and licenses (local Active Directory, EntraID, Microsoft 365)
    • Support and Helpdesk: From management of core services, through employee onboarding and offboarding, to resolving individual users' IT issues.
    • Maintenance, expansion, and monitoring of our IT infrastructure, networks (LAN and WAN, VLANs, IP routing), and building technology.
    • Documentation of our IT infrastructure and processes
    • Setup, monitoring, and testing of backups and other cybersecurity measures
    • Participation in our tech support team, which in turn assists our customers in using our products.
    • Evaluation and Procurement of Hardware and Software

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    Our expectations of you

    Education

    • Relevant education and professional experience

    Qualifications

    • Understanding of IT networks, with a strong focus on cybersecurity and stability
    • Friendliness, pragmatism, and patience in solving IT problems
    • Excellent German and English in spoken and written form

    Experience

    • Extensive experience in the administration of Windows Servers, virtualization (Proxmox), as well as Windows clients, ideally also in Linux or Azure environments.

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    Benefits

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    Topics that you deal with on the job

    This is your employer

    MacroArray Diagnostics GmbH

    MacroArray Diagnostics GmbH

    MacroArray Diagnostics GmbH (MADx) provides an allergy test that is claimed to be superior, more efficient, and user-friendly compared to competitors. We also offer a complete value chain from test materials to evaluation, including the necessary hardware and software. Our cloud-based interpretation software RAVEN ensures real-time analysis.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo MacroArray Diagnostics GmbH

    IT Administration & Helpdesk Employee

    Location
    Vienna
    Working Model
    Onsite

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