Job
- Level
- Senior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will take charge of 3rd level support for cloud and IT infrastructure issues, optimize Azure environments, assist with cloud deployments, and create technical documentation.
Job Technologies
Your role in the team
- Your responsibilities include 3rd Level support for users in close collaboration with your team members, especially in the areas of Cloud and general IT infrastructure.
- If an issue occurs with your service, you are the first to respond and can act immediately.
- With your expertise, you actively support various IT infrastructure projects.
- Mainly responsible for the internal cloud services (Azure) in close coordination with our global cloud engineers.
- Manage and optimize the Azure environment as well as support internal specialist departments with cloud deployments to efficiently meet their specific requirements.
- Backup functionality for infrastructure services (network, printers, media technology, backup).
- Work closely with the 2nd Level Support as well as the specialist departments.
- Create and maintain technical documentation and knowledge bases.
- Assist with the implementation of IT infrastructure projects.
- Process and prioritize support tickets in the IT service management system.
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Our expectations of you
Qualifications
- Very good knowledge of cloud environments (Azure, AWS).
- Confident demeanor, high communication skills, and the ability to convey complex technical information understandably.
- Very good knowledge of German and English.
- A proactive, responsible, and independent way of working.
- ITIL® 4 Foundation certification is an advantage.
Experience
- Several years of experience in the IT infrastructure sector.
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Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 👔Textile Service
- 🅿️Employee Parking Space
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
- 😇Time for External Voluntary Work
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 🚎Public Transport Allowance
- 💵Bonus Payments
- 🚙Company Car
- 💰Bonus Commisions
- 📱Company Phone for Private Use
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🧠Mental Health Care
- 💰Team Budget for Free Use
- 🎳Team Events
- 👩⚕️Company Doctor
- 🏋🏿♂️Fitness Offers
Food & Drink
Job Locations
Topics that you deal with on the job
This is your employer
PwC Österreich
Klagenfurt Am Wörthersee, Graz, Salzburg, Wien, Linz
PwC is one of the leading consulting firms in the world, offering services in auditing, tax and legal advice, and business consulting. We have a long history of providing quality services to our clients, and our team of experts is second to none.
Description
- Company Size
- 250+ Employees
- Founding year
- 1994
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Banking, Finance, Insurance, Consulting, Law, Finance, Economics
IT system administrator 3rd level support
- Salary
- from 49.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
