Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.600 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You plan and coordinate innovative CRM tech workflows in close collaboration with internal teams and external partners.
- You ensure a clean, scalable CRM integration and maintain high data quality across all platforms, enabling us to act data-driven and precisely targeted.
- You develop technical measures for implementation based on specific CRM use cases and actively advance personalization as well as marketing automation — thereby actively shaping the customer experience of tomorrow.
- You develop an A/B testing program and analyze the results to continuously optimize our CRM measures and make them even more effective.
- Together with the CRM team, you will take our customer journeys to the next level, thereby ensuring a sustainable increase in customer lifetime value.
- You think about CRM holistically and ensure that our tools and touchpoints - from email to push notifications, in-app, and website - work seamlessly together to create a genuine experience for our customers.
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Our expectations of you
Qualifications
- In-depth knowledge of CRM platforms, particularly Salesforce Marketing Cloud Engagement and Personalisation Cloud.
- Technical affinity for data flows, APIs, and troubleshooting, as well as strong analytical skills.
- Strong project management talent to translate complex use cases into MVP solutions and collaborate effectively with stakeholders.
- Proficient in HTML, CSS, SSJS, AMP-Script, and SQL; API knowledge is a plus.
Experience
- At least 5 years of professional experience in CRM environments or comparable Mar-Tech roles.
- Experience in building automated and personalized CRM communication as well as in measuring the success of these measures.
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Benefits
Work-Life-Integration
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Win2day
Wien
win2day.at is a joint venture between Casinos Austria and the Austrian Lotteries, and it's the leading provider of online gambling in Austria. win2day.at focuses on developing a Smart Data Strategy as part of its analytical CRM approach.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Sports, Leisure
Technical CRM Manager
- Salary
- from 36.600 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
