Job
- Level
- Experienced
- Job Field
- BI, Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Thalheim bei Wels
- Working Model
- Onsite
Your role in the team
- After an intensive training phase, you will be the first point of contact for our customers if they have any questions about our ERP software BüroWARE/WEBWARE (1st Level Support). Your tasks include answering telephone calls, logging, analyzing, tracking and competently solving customer inquiries. You will also take on complex tasks in 2nd level support
This text has been machine translated. Show original
Our expectations of you
Education
- Technical and commercial training (apprenticeship in IT informatics, IT technology, HTL, HAK,...)
Qualifications
- Gladly for career starters or alongside your studies.
- In addition to good Windows user knowledge, you have a keen interest in the software industry and information technology. ERP knowledge is an advantage.
- In this context, it is important to you that you are able to familiarize yourself with this topic in detail and that you constantly (also independently) adapt this knowledge to the latest developments.
- Network basics and general IT knowledge are an advantage.
- You have a high level of customer orientation, commitment, enjoy customer contact and have very good manners.
- For men, military service is required.
This text has been machine translated. Show original
Job Locations
Location Thalheim bei Wels
4600 Oberösterreich
Austria
This is your employer
EDV Hattinger | Business Software Solutions
The company offers IT services and special industry solutions for small to medium-sized companies. Our focus is on the use of an enterprise resource planning system (ERP), which brings numerous advantages to companies. Thanks to the shared database, processes can be optimized, sources of error minimized and time and money saved.
Description
- Company Type
- Digital Agency
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
ERP 1st Level Support
- Location
- Thalheim bei Wels
- Working Model
- Onsite
