Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Götzis
- Working Model
- Onsite
Your role in the team
- As an IT Service Desk Agent at ACP Vorarlberg, you are the central point in 1st Level IT Support.
- Whether by phone, email, or through digital ticketing systems: You take over the communication when customers need our technical assistance.
- By asking clever questions, you can determine our clients' requirements, provide quick assistance when possible, or ensure that specialized teams within ACP solve the task.
- Processing of IT-related customer inquiries
- Initial solution attempts together with the customer
- Intensive communication and collaboration with various expert groups
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Our expectations of you
Education
- You have completed vocational training and have professional experience in the IT environment.
Qualifications
- Independent and responsible work ethic
- Good German / English skills
- Enjoyment in customer contact
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Götzis
6840 Vorarlberg
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT Service Desk Agent
- Location
- Götzis
- Working Model
- Onsite
