Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 4.300 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you analyze technical issues and handle customer requests. You also plan and configure networking technologies in switching, routing, and firewalling while taking end-to-end responsibility for services.
Your role in the team
- In this position, you will be part of our Service Operations Center team.
- You work across various technologies (Switching, Routing, Firewalling, 5G, LoRa, Server Hosting, etc.) and naturally have the opportunity to further develop your skills in these areas.
- The focus of your work is in the network environment.
- Processing customer inquiries and troubleshooting issues
- Monitoring of services or systems
- Analysis and resolution of technical issues
- Planning, configuration, and operation of the specified technologies
- End-to-End responsibility for customer services
- Participation in or management of technical projects
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Our expectations of you
Education
- Technical education or equivalent professional experience (IT apprenticeship, HTL, university of applied sciences, etc.)
Qualifications
- High customer orientation, also in personal interactions
- Resilience, reliability, independence in daily practice
- Teamwork, accuracy, and creativity
- High level of commitment and interest in comprehensive or complex telecommunications solutions.
- Quick comprehension and solution-oriented mindset
- Analytical Thinking
- Proficient in English, both written and spoken (at least Level B1)
- Very good knowledge of German
- EU citizenship or valid residence and work permit
- Class B driver's license
Experience
- Know-how and experience in the network field - provider knowledge is an advantage
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Benefits
Work-Life-Integration
More net
Job Locations
Topics that you deal with on the job
This is your employer
Citycom Telekommunikation GmbH
Graz
At Citycom, we are the regional leaders in networking and telecom solutions for businesses, and we're proud to operate the second largest municipal fiber network in Austria. This makes us your ideal IT partner. As a subsidiary of the holding company Graz, our goal is to provide Austrian businesses with the best possible infrastructure as well as excellent individual services and products across all levels of data traffic and data centers. We achieve this through two high-performance datacenters in Graz and one in Vienna.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Network Engineer
- Salary
- from 4.300 € Gross/Month
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
