Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.500 to 3.000€ Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you handle customer inquiries via email and phone, install and maintain billing software, and analyze issues related to KingBill software, while also forwarding complex inquiries to the 2nd level support.
Your role in the team
- First-Level Support
- Customer contact via email and telephone
- Installation and maintenance of our billing software via remote support
- Analysis and support for questions regarding KingBill software
- Receiving and forwarding complex inquiries to 2nd Level Support
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Our expectations of you
Education
- Completed IT-related training (apprenticeship, technical school, HTL) or career changer with technical know-how
Qualifications
- Hardware and software knowledge in the Microsoft environment
- Apple MAC - Knowledge advantageous
- Secure German language skills in spoken and written form
- Customer-oriented, confident, and well-groomed appearance
- Service-oriented thinking and acting as well as personal responsibility and team spirit
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
KingBill GmbH
Our software company has been developing accounting programs for over 20 years. Our accounting program makes it easier for customers to get through their workday. From creating estimates to processing payments, our program streamlines the entire process.
Description
- Company Type
- Established Company
- Working Model
- Onsite
Software support staff
- Salary
- 2.500 to 3.000€ Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
