Logo Marriott

IT Assistant

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you will plan and coordinate IT installations and changes, resolve technical issues, and manage technology inventory to enhance system performance.

    Your role in the team

    • Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance.
    • Enter commands and activate controls on computer and peripheral equipment.
    • Resolve non-routine problems with hardware, software, or guest room internet access.
    • Analyze, recommend, and implement process improvements.
    • Maintain inventory of technology devices.
    • Maintain PBX/telephone switchboard systems and associated hardware.
    • Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.
    • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
    • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
    • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs.
    • Communicate with others using clear and professional language; answer telephones with appropriate etiquette.
    • Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor.
    • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees.
    • Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
    • Read and visually verify information.
    • Visually inspect tools, equipment, or machines.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Enter and locate information using computers and/or Point of Sale (POS) systems.
    • Perform other reasonable job duties as requested by Supervisors.

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    Our expectations of you

    Education

    • Education: No high school diploma or G.E.D. equivalent.

    Qualifications

    • License or Certification: None

    Experience

    • Related Work Experience: At least 1 year of related work experience.
    • Supervisory Experience: No supervisory experience.

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    Benefits

    Food & Drink

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    This is your employer

    Marriott

    Marriott

    Gemeinde Bisamberg

    Our 30 brands and over 8,000 hotels and resorts in 139 countries and regions form the strongest portfolio in the industry, offering people endless opportunities to connect with each other and experience the world.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Hotel and Restaurant Industry, Tourism
  • Logo Marriott

    IT Assistant

    Location
    Vienna
    Working Model
    Onsite

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