Job
- Level
- Experienced
- Job Field
- Project, Requirements
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will support CRM and compliance processes, ensure regulatory adherence, perform data analyses, and develop training for the sales team within the system.
Job Technologies
Your role in the team
- The CRM & Business Analyst will be responsible for supporting our CRM and compliance processes, ensuring we comply with SOX and other regulations, and guide the sales team through our CRM system usage.
- The role requires the successful candidate to establish a good understanding of our contractual procedures and closely collaborate with the Sales colleagues to support them.
- Ensure a high-level data quality standard is followed related to internal sales data within our databases and CRM.
- Carry out daily compliance tasks including checking contracts in terms of SOX.
- Carry out regular reporting tasks upon request from stakeholders.
- Investigate and provide explanations for questioned compliance cases.
- Carry out data clean-up exercises in alignment with the respective stakeholders.
- Report and implement process loopholes and potential improvements in compliance and CRM processes.
- Create Salesforce Reports and Dashboards to support compliance tasks and other requests.
- Prepare ad hoc reports and analysis to assist Sales and other teams as required.
- Work on existing and develop new CRM (Salesforce) processes.
- Validate proposed processes with peer groups before full roll-out.
- Explain/training of processes or changes to the broader Sales Team.
- Understand feedback/change suggestions from the Sales Team and feed in a structured way to Sales Ops and/or CRM-Team.
- Administrate and further develop CRM information and user guidance system.
- Provide various stakeholders CRM support.
- Work with CRM and Sales Operations to provide guidance on non-standard requests to sales, document those to create an archive, identify preventive actions.
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Our expectations of you
Education
- University degree (BSc or higher) with an economic, analytical, business administration or data management background.
Qualifications
- Self-motivation and commitment to drive accurate and high-quality work.
- Excellent analytical skills and very strong attention to detail.
- Ability to develop processes and methodologies.
- A team player with strong communication skills, a flexible and positive attitude.
- Work effectively under pressure.
- A good knowledge of the sports betting and sports media industries, as well as sales processes, is advantageous.
Experience
- Minimum of 2 years of work experience.
- Extensive hands-on experience with CRM platforms (ideally Salesforce).
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Benefits
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 👨🏻🎓Mentor Program
- 👩⚕️Company Doctor
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- 🎳Team Events
Work-Life-Integration
More net
Food & Drink
Job Locations
Location Vienna
Hosnedlgasse 25
1220 Wien
Austria
Topics that you deal with on the job
This is your employer
Sportradar Media Services GmbH
Leonding, Wien, Gera, Bremen
At Sportradar, we have more than 1,900 employees working at more than 30 locations worldwide (including Ljubljana, Minneapolis, Munich, Oslo, Trondheim and Warsaw). We occupy a unique position at the intersection of sport, media and gaming industries. In addition to our core business operations we also operate LAOLA1.at and LAOLA1.tv – Austria's largest sports networks. Despite our full dedication to work , fun and teamwork are never far from us.
Description
- Company Size
- 250+ Employees
- Founding year
- 2001
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Sports, Leisure, Media, Publishing, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Career Growth
3.8Workingconditions
4.3Culture
4.3Engineering
3.6
CRM & Business Analyst Support
- Location
- Vienna
- Working Model
- Onsite
