Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will handle IT issues and service requests in 1st- and 2nd-level support, configure IT workstations, conduct training sessions, and manage user rights, primarily in Vienna and Parndorf.
Job Technologies
Your role in the team
- 1st- and (where qualified) 2nd-level support for our locations in Vienna, Parndorf, and Munderfing (possibly via remote access).
- Analysis, classification, and processing of incoming IT incidents and service requests through our ticket system.
- Setup, configuration, and maintenance of IT workstations, mobile devices, printers, etc.
- Internal training in the use of our IT systems, documentation of workflows.
- User and Rights Management.
- 1x weekly business trip to the Parndorf location to ensure regular on-site support.
- Collaboration with our IT team at the headquarters in Munderfing.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT Specialist for System Integration, IT System Electronics) or a comparable qualification.
Qualifications
- Solid knowledge of Windows operating systems, Microsoft 365, and common IT support tools.
- Strong service orientation, excellent communication skills, and team spirit.
- Independent, structured working style and high problem-solving skills.
- Good German language skills, both written and spoken; English skills are an advantage.
Experience
- Professional experience in IT support, ideally in 1st and 2nd level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Ews Consulting Gmbh
EWS Consulting GmbH, founded in 1994, is a leading consulting firm in the field of wind energy. It offers services from planning to implementation of wind power projects.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
IT Specialist End-User Support
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
