Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 37.361 € Gross/Year
- Location
- Innsbruck
- Working Model
- Onsite
Job Technologies
Your role in the team
- First point of contact for users of our IT services who are looking for technical support via telephone or ticket system.
- Setup and troubleshooting of notebooks, PCs, mobile devices, network components, printers and meeting room technology.
- Analysis and escalation of unknown problems to the next support level.
- Independent support of user inquiries including status updates and feedback within the framework of IT support.
- Identifying optimization potential in IT processes and services and forwarding user feedback and suggestions for improvement to the responsible departments.
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Our expectations of you
Education
- Completed training (apprenticeship, HTL) or professional experience in the IT field; career changers with interest and IT affinity are welcome.
Qualifications
- Basic knowledge of Active Directory, Intune, software distribution via SCCM and networking is a plus.
- Good communication skills and enjoyment of working in a team.
- Motivated personality with a customer-oriented and friendly demeanor.
- Very good knowledge of English and German.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
This is your employer
MED-EL Medical Electronics
Innsbruck
At MED-EL, we are a leading manufacturer of innovative products and technologies for people with all types of hearing loss. Our unique range of high-tech implantable hearing systems allows thousands of users to participate in the world of sound once again, overcoming hearing loss as a communication barrier.
Description
- Company Size
- 250+ Employees
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Industry, Production
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Culture
4.2Career Growth
4.2Workingconditions
4.0Engineering
3.6