Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 36.400 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
Your role in the team
We are looking for an employee for technical support (m/f/d).
smaXtec has developed a unique, innovative health management system for dairy cows and is looking for technology-savvy consulting professionals who can help increase our customers' business success through the integration of smaXtec!
- As part of the Customer Success Team, you advise and support our customers and international field staff on technical questions related to the integration, installation and operation of smaXtec.
- You form a central interface between field service and the development department and in this role ensure the smooth exchange of data with our integration partners.
- By carefully documenting support processes and solutions, you contribute to continuous improvement and the expansion of knowledge management.
- You train customers and colleagues so that they become even more confident in using the smaXtec system.
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Responsibility Distribution
Maintenance, Bugfixing
Client Support
Documentation
Organisation
Meetings
Our expectations of you
Education
- A sound technical understanding with completed technical training (e.g. HTL) or corresponding technical experience.
Qualifications
- Thanks to your simple and clear way of communicating, you can explain even more complex technical issues in an easy-to-understand manner, both in German and English.
- Structured, analytical and reliable way of working.
- Strong service and customer orientation with the necessary patience if solutions take longer to arrive.
- Ability to juggle different tasks flexibly as well as self-motivation and the desire for continuous development.
Experience
- All levels!
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Graz
Sandgasse 36/2
8010 Graz
Austria
Topics that you deal with on the job
This is your employer
smaXtec animal care GmbH
Graz, Tauranga, Madison, Freienbach, Ainring, Limerick, Bakewell
smaXtec is a high-tech company based in Graz, Austria that develops and sells unique monitoring systems for the animal world. With its innovative cattle management tool, smaXtec leads the market worldwide and plans to continue its success story on an international scale.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2009
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Agriculture, Silviculture
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Workingconditions
4.2Career Growth
4.5Culture
4.3Engineering
3.9
Mitarbeiter 1st Level 2nd Level Support
- Salary
- from 36.400 € Gross/Year
- Location
- Graz
- Working Model
- Hybrid, Onsite
- Easy Apply
- Easy Apply