Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Götzis
- Working Model
- Onsite
Your role in the team
As an IT Service Desk Agent at ACP Vorarlberg, you are the linchpin of 1st level IT support. Whether by phone, email or digital ticketing systems: you take over communication when customers need our technical help. By asking clever questions, you can determine the requirements of our customers, provide rapid help where possible or ensure that specialized teams within ACP solve the task.
- Processing IT-related customer inquiries
- First attempts at a solution together with the customer
- Intensive communication and cooperation with different expert groups
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Our expectations of you
Education
- You have completed training and professional experience in the IT environment
Qualifications
- Independent and responsible working style
- Good knowledge of German / English
- Enjoyment of customer contact
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
Location Götzis
6840 Vorarlberg
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Engineering
3.1Culture
3.6Career Growth
4.1Workingconditions
4.5
IT Servicedesk Agent
- Location
- Götzis
- Working Model
- Onsite
